Our Story

A Hot Chocolate Ritual, Born from Curiosity

The Gentle Mug was not created in a boardroom but at the heart of a home, shared with my young family. Inspired by a love for global flavours and the simple pleasure of a well-made cup, our journey began with a search for something more: a hot chocolate that felt as indulgent as it was intentional.

What started a curious exploration of rich cocoa traditions from around the world soon became something worth sharing. From the smooth depth of South American cocoa to the delicate balance of Japanese matcha, each blend is crafted to be more than just a drink.

It is a moment to pause. A ritual of pure comfort.
Because the world can wait.

cocoa-preparation

Thoughtfully Chosen Cocoa. Crafted for Pure Indulgence.

At The Gentle Mug, we believe that every ingredient tells a story and that great hot chocolate should be crafted with care.

✔ Cocoa with character – Every bean is carefully chosen for depth, balance, and a smooth finish.


✔ Crafted in small batches – Blended for freshness, complexity, and a luxurious drinking experience.


✔ Pure ingredients, nothing extra – No artificial fillers, just premium cocoa, natural sweetness, and warmth.

From a Family Ritual to Your Favourite Mug

Hot chocolate is more than just a drink. It is a moment to slow down, to reconnect, to indulge.

At The Gentle Mug, we bring together the best of what we love, time-honoured flavours, high-quality cocoa, and a commitment to simple pleasures.

This is not just hot chocolate.
This is a ritual.

Explore Our Blends