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Data Deletion Request Policy

At The Gentle Mug, we respect your privacy and are committed to ensuring transparency in how your data is handled. If you have used our services and wish to request the deletion of your personal data, you can do so by following the instructions below.

How to Request Data Deletion
If you would like to delete your personal data associated with The Gentle Mug, you have two options:

1. Submit a Data Deletion Request via Email

You can send an email to hello@thegentlemug.com with the subject line:
“Data Deletion Request – [Your Name]”

In the email, please include:
  • Your full name
  • The email address associated with your account
  • A brief statement requesting data deletion

2. Request Data Deletion via Account Settings (If Applicable)
If you have created an account on our website, you may have the option to delete your data through your account settings.
• Log in to your account.
• Navigate to Settings > Privacy > Delete Account (if available).
• Confirm the deletion request.

Processing Time
Once we receive your request, we will review and process it within 14 business days. You will receive a confirmation email once your data has been deleted from our system.

Note: Some data may be retained if required for legal or security purposes, such as order records and payment transactions.
Need Help?
If you have any questions regarding your data or this policy, please contact us at hello@thegentlemug.com.

Thank you for being a part of The Gentle Mug community.