Terms of service

Effective Date: 27 Jan 2025

The Gentle Mug, The Courtyard, Horsham, RH12 1SL, United Kingdom

Welcome to The Gentle Mug! By accessing or purchasing from our website, you agree to comply with the following terms and conditions.

General Terms

• All products listed on our website are subject to availability.

Pricing and Payments

• All prices are in GBP and include VAT (where applicable).

• Payment is required in full at the time of checkout.

Shipping

• Orders are dispatched within 2 working days of purchase confirmation. Please see our Shipping Policy for more details.

Intellectual Property

• All content, images, and branding on this website are the property of The Gentle Mug.

Liability

• The Gentle Mug is not responsible for any loss or damage caused by improper use of our products.

For queries, please email us at hello@thegentlemug.com.